You’re looking for new software because you know you need a change, but some might find it challenging. The best way to manage through change management is to choose a solution with equal parts great technology and great service. At Litify, we believe that improved business outcomes are the result of great people, process, and technology working together.
Read on to see why Litify is trusted by leading organizations for a stellar implementation and business transformation.
Technology implementation that transforms your business
With Salesforce as our base, you get the flexibility of the most-trusted cloud technology. Litify is the legal wrapper, offering the capabilities, custom workflows, and dynamic dashboards you need to run your high-volume legal business. From there, you can further tailor our solutions to their specific needs and workflows.
At Litify, our implementations don’t only take into consideration your current technology needs — we also deep-dive into your organization and processes to ensure your business is operating at peak efficiency. And sometimes, our clients impress us with their ideas and insight, which makes our solution stronger for the entire ecosystem.
What do people say about implementing Litify?
Reminger: “The attention both Litify and our implementation partner have given us is outstanding.
When Ledger Law switched to Litify, the law firm had to migrate the data of 40,000+ leads and thousands of clients to the new platform. “A transition of such magnitude required the support of a competent team. The Litify team was very professional, supportive, and responsive. Most importantly, they truly care, do their best to help, and take pride in what they do,” says Emery Ledger, the firm’s founder.
Cole, Scott & Kissane: “On our previous system, we couldn’t easily migrate tasks and deadlines to a new attorney. When we mentioned this challenge to Litify, they built that for us in less than a week — and it didn’t require an army of developers to make that happen.”
Acceptance Insurance: “We were very surprised by how easily we were able to start working with Litify and get it up and running. Within the first six months, we can already pull data that we need and be able to see and track how well staff attorneys are performing.”
Johnson Firm: “Working with Litify is the best experience I’ve had with any software company. After implementing seven software platforms for my businesses, I can say that Litify has the best customer support and onboarding process.”
Commonwealth Community Trust: “We worked with an implementation partner. That team helped us import all our field data, notes, documents, and more into Litify. We were very involved because we know the data, and you have to be involved as the client and end-user, but an implementation partner can help do the heavy lifting, which is nice. It’s a big project, but they helped it go smoothly.”
HawkLaw: “Litify did a wonderful job during the transition. The team was available beyond available — sticking with us the entire weekend when we made the switch to ensure we had a successful launch.”
When Brooklyn Defenders transitioned to Litify, they were looking to consolidate four separate platforms into a single system that would bring them, as a high-volume legal services provider, to a modern and nimble solution that can be operated in a remote environment. “That has been achieved through our collaboration with Litify and Brio. The Litify and BRIO teams have become true partners with BDS. Not only do they know the needs of our organization within the legal field, but they are also genuinely invested in helping us achieve our goals for our clients and our organization," says Lisa Schreibersdorf, Executive Director, Brooklyn Defenders
What happens after I “go live” on Litify?
After implementation, our team of Salesforce and legal experts works with you to continue iterating upon Litify for your business needs — both today and in the future.
Dedicated customer success resources also ensure you receive the results you signed up for with routine check-ins and proactive support.
Plus, you can take advantage of online training modules to help your team feel armed for success and confident as they continue exploring their Litify solution. And our brand-new community hub brings together our network of 45K+ Litify professionals into a single, collaborative platform for knowledge sharing and more.
Finally, if you need added operational support after you “go live,” our Litify Success Acceleration Program (LSAP) may be for you: “LSAP has been a game-changer for our firm. As both COO and Litify Admin, I have a lot of ideas but not a lot of time to implement them. LSAP has freed me up to think strategically about how Litify can help us grow and improve, and let the LSAP geniuses make growth a reality,” says Emily Merryman, COO at Taylor King Law.