Litify’s Enterprise Legal Management (ELM) platform positions in-house legal teams to shift from administrative support to strategic leadership by connecting data, workflows, and reporting in one place. Designed to be the best matter management software for legal departments, Litify ELM delivers five major benefits: platform stability and global Salesforce-backed support, lower total cost of ownership through built-in efficiency, secure collaboration via external portals, no-code flexibility and integrations, and continuous AI-driven innovation. These features empower legal departments to scale operations, reduce risk, and demonstrate measurable business impact, making Litify ELM a comprehensive enterprise legal management solution for modern legal teams.

In-house legal teams are shifting from administrative support to strategic leadership. To make that transition, they need technology that keeps up. Legacy systems were built for documentation, but not for decision-making.

Litify Enterprise Legal Management (ELM) helps your team move beyond record-keeping to proactive matter management. It unites data, workflows, and reporting, enabling in-house teams to provide more value to the broader organization every day.

Here are five reasons Litify is the best matter management software for modern legal departments:

1. Reduced risk through platform stability and global support

Legacy systems leave legal departments exposed to risk. They rely on small vendors and outdated code, which makes every update uncertain.

That’s why many legal departments are moving to systems designed for long-term stability and compliance.

Enterprise-grade security and compliance for legal operations

Built on Salesforce, Litify ELM offers the enterprise-level security that in-house teams require to manage everything from a sales contract to a complex matter involving outside counsel. Data is encrypted, permissions extend across the platform, and every change is recorded. This level of control gives legal teams peace of mind when managing sensitive legal data.

Scalable infrastructure that grows with your legal department

As your team expands, your system must be able to keep pace. Litify makes it easy to add new users, offices, or lines of business without slowing down the work already underway. With Salesforce’s global network of certified administrators, support and resources are always within reach.

2. Lower total cost of ownership with built-in efficiency

Cost control is one of the biggest challenges for corporate legal departments. Budgets are tight, and business expectations continue to grow. Litify ELM helps in-house teams manage these challenges by keeping setup, training, usage, and maintenance simple.

Faster deployment and easier training for legal teams

The platform is designed for quick onboarding and is simple to learn at your own pace with interactive learning tools and built-in help guides. Your team can start managing matters, workflows, and metrics soon after go-live.

Continuous upgrades without hidden costs

Many departments have undergone painful software upgrades that involve unexpected costs and weeks of lost productivity. Litify ELM changes that experience by leveraging the foundation of Salesforce, which delivers three major platform updates annually (with each one happening in the background and requiring minimal user involvement), while also making regular Litify-specific product updates.

How Litify ELM reduces IT dependence in corporate legal

Litify’s platform provides legal operations with the same tools that Salesforce users rely on across the enterprise. Teams can map new workflows, build dynamic dashboards, or adjust fields through intuitive no-code screens.

3. External portals that strengthen collaboration and transparency

Legal departments collaborate with a wide network of law firms, vendors, and internal teams. However, keeping everyone aligned can be challenging when each group utilizes different systems. 

External portals bring that work together, allowing everyone to share updates and track progress.

Centralized matter collaboration for inside and outside counsel

In-house and outside counsel work best when they have access to the same information. Litify ELM provides a single source of truth where notes, updates, and documents are organized. 

Both sides can review progress, comment directly on matters, and upload new materials as needed. 

Secure portals to simplify legal workflows

Vendors and key stakeholders get direct access to the information they need through secure portals. They can manage invoices and rate details, and everyone can track progress on open matters, reducing the need for manual communication while still ensuring everything runs smoothly.

Real-time visibility for legal operations managers

With a live view of performance, operations leaders can see how their team’s work connects to business goals. The data makes it easier to act early and show the impact legal delivers. Over time, this transparency builds accountability across teams and strengthens the department’s position as a strategic partner.

4. Better flexibility and configuration across the legal ecosystem

Legal operations rarely fit a single mold. Some departments manage hundreds of complex matters, while others handle internal investigations or work in the public sector. Litify’s flexibility makes it easy for each in-house team to tailor workflows and data to their specific needs. 

No-code customization for matter management workflows

With Salesforce’s no-code configuration options, legal teams can customize automations and workflows in minutes. Teams can automate approvals, assign tasks, and customize notifications with simple drag-and-drop steps. 

Seamless integrations with existing legal and business systems

Litify can integrate with the tools you already use, including Outlook, Workday, and over 3,400 other business solutions. With access to these Salesforce AppExchange integrations, legal data remains consistent across departments with minimal effort.

Configuration to fit unique legal operations needs

The platform adjusts to the structure of any corporate legal department, whether the team is managing hundreds of internal matters or overseeing compliance for a public agency. Each team can configure its own dashboards, reports, and workflows to meet specific objectives, creating a system that’s adaptable and scalable.

5. Continuous innovation through AI and a modern user experience

With ongoing Salesforce releases and Litify’s own feature updates, legal teams can benefit from innovations that help them drive the rest of the business forward.

Artificial intelligence that enhances legal decision-making

Litify uses Agentforce to bring AI directly into daily workflows. It can identify missing information, highlight spending patterns, and suggest next best actions based on your data. 

Agentforce securely uses data from within Litify to generate recommendations your team can trust. Over time, it learns from user behavior to deliver more accurate predictions and smarter insights.

Modern user experience that drives adoption

A modern UI helps legal teams manage information efficiently. The interface keeps matters, spend data, and documents visible in one clear layout. Teams can rearrange fields or workflows with drag-and-drop tools and follow built-in guidance to configure processes quickly.

Mobile integrations that keep teams connected

Work doesn’t stop at the office, and neither does access to Litify. Teams can review matters, approve invoices, or check reports from any mobile device or browser, keeping work moving regardless of their location. Mobile notifications ensure deadlines aren’t missed, and quick actions enable in-house teams to respond to requests, updates, or approvals in real-time.

How Litify Enterprise Legal Management compares to legacy systems

The gap between legacy systems and modern platforms continues to widen every year. Older tools still track cases, but they can’t adapt to new demands. Litify ELM was designed for that next stage of legal operations. Here’s how it compares:

Empowering legal teams to operate smarter and faster

Legal’s value has never been more visible or more measurable. Litify’s ELM solution helps corporate legal departments connect strategy to execution with data, automation, and collaboration built in.

When every matter, spend, and decision lives in one system, the legal team becomes a true business partner.

Download the eBook to explore more about Litify ELM, or request a demo to see how it works in practice.

FAQs

What analytics and reporting are available?

The platform includes built-in legal data analytics that update automatically as work progresses. Dashboards track spend, cycle times, and matter performance, allowing operations leaders to identify trends and outliers. You can also customize reports by team, region, or business unit to match how your department measures success.

How do ELM platforms handle data migration from legacy systems?

Litify’s implementation team manages migration securely. Data from legacy systems is cleaned and transferred into Salesforce. The process minimizes downtime, so teams can transition smoothly to the new platform.

Can ELM solutions support teams across multiple regions?

Yes. Salesforce’s global infrastructure enables Litify to perform consistently anywhere in the world, even across regions with strict data governance requirements. Legal departments can configure permissions, languages, and workflows for each location.