The #1 case management software for personal injury firms
Unify case management, document management and generation, and a fully native AI suite on a single cloud platform so your firm can increase client conversions, reduce time on desk, and maximize settlement value.
The next-generation of Litify ACE is here!
In our biggest AI evolution to date, we’ve expanded Litify ACE’s intelligence with firm-wide reasoning and cross-system access to take your team from case-level efficiencies to operational impact.
Empower your plaintiff firm to operate like a sophisticated business
Standardize the intake process to increase case volume and qualified conversions while lowering acquisition costs.
Monitor marketing spend and ROI across campaigns and channels to drive maximum impact.
Capture important client details quickly with dynamic intake questionnaires.
Streamline your intake funnel with live AI call agents, call scoring and coaching, real-time sentiment and lead quality scoring, and suggested follow-ups.
Boost attorney productivity and performance with automated matter plans and document generation that eliminate friction.
Focus on what matters most with personalized dashboards, custom alerts, and role-aware AI insights and actions.
Find what you need with advanced natural language search queries and a central case timeline to reference dates, documents, communications, and events in one place.
Collaborate on files in real-time, edit PDFs with ease, and use AI to generate and refine documents — all without leaving Litify.
Use real-time alerts and insights to prioritize high-value cases and optimize resource allocation, maximizing firm profits.
Instantly generate accurate, source‑linked medical chronologies and comprehensive demand packets.
Forecast multiple settlement scenarios side-by-side, pressure-testing fee structures and case strategies in minutes.
Make same-day, flexible, and secure payouts to meet client expectations for contactless payment options.
Flow from insight to action by using AI agents to surface data, accelerate workflows, and enhance decision-making.
Total Policy Agent: Cross-reference matter records against policy documents to identify untapped insurance benefits and high-value opportunities.
Case Value Agent: Triggers real-time alerts based on customizable high-value case indicators, such as surgery recommendations.
Strengths & Weaknesses Agent: Analyze the entire matter history to highlight the core drivers and risks of a case, making data-driven decisions on where to focus.
Integrated with your favorite tools
“We were so segmented in terms of our reporting, case management, file storage, and intakes. This led to visibility issues, especially in the transition from intake to client, and we could rinse and repeat the problem with accounting.”
A Significant Increase in Average Attorney Fees
Key features built for
personal injury firms
Intake Qualifier Agent
Screen prospective against your criteria to capture high-value claims instantly and eliminate non-viable cases.
Dynamic Intake Questionnaires
Save your team's time with an entirely dynamic intake experience that automatically jumps to the next relevant question.
Matter Plans
Standardize and organize your unique best practices the moment a case is opened. Stages and tasks are automatically created and assigned based on each case type, keeping teams on track and providing insight into where matters stalls or who’s falling behind.
Case Activity Timeline
Instantly get up to speed on a case with a comprehensive, chronological view of the intake and matter history, filterable by emails, events, and documents
Email & Calendar Sync
Integrate your workspaces into one. Easily save and send emails with auto-threading, sync calendar events and deadlines, and share documents between Litify and Outlook.
Document Assistant
Automatically retrieve new documents from email, classify file types, match to the correct matter, and surface them in a single queue for review.
LitifyAI Damages Assistant
Generate accurate, source‑linked medical chronologies and organize medical encounters and bills into a reconciled ledger — while signals immediately trigger tasks, approvals, and workflows.
LitifyAI Instant Demands
As a case reaches damages and policy limits, AI automatically generates a demand packet with the data in Litify. Once the demand is ready for review, you can open the draft with a single click and continue refining it without leaving the platform.
Digital Disbursements
Easily approve and digitally disburse settlements right from the matter in Litify and provide clients the option to receive their payout in the same day.
Advanced PDF Editing
Rearrange pages, redact sensitive information, add or delete content, insert Bates stamps, and more without leaving the platform.
Litify Referral Network
A free web portal where you can send, receive, and manage referral cases.
Reports & Dashboards
Visualize intake conversion rates, time-to-settlement, and other key performance metrics with intuitive, real-time, and action-oriented reports and dashboards.
Frequently Asked Questions
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Litify offers an AI-native legal platform built specifically for personal injury operations with intake, marketing, matter management, digital disbursements, CRM, dashboards, autonomous AI agents, and mobile access. Its automation, AI innovation, and Salesforce-powered foundation help firms scale, settle more cases, and operate with greater efficiency.
It automates intake, workflows, document creation, and communication, helping PI firms move cases faster while reducing administrative work and errors.
Yes. Modern platforms include standardized workflows, automated task sequences, real-time dashboards, and AI agents that help teams manage large caseloads with consistency and accuracy.
Yes. Most platforms integrate with email, calendars, e-signature tools, accounting systems, and more to streamline data flow and reduce manual entry.
Key features include intake management, consistent matter plans, document automation, communication tracking, client portals, expense and settlement trackers, AI tools, and real-time dashboards.
Configurable intake forms, live AI call agents, automated routing, and integrated CRM tools help firms capture leads, qualify cases faster, and increase conversion rates without adding staff.
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