Here’s Why You Should Move Your Law Firm to the Cloud

When it comes to your legal practice, maybe you like to live on the edge. Maybe you get an adrenaline rush from putting your livelihood at risk every day by keeping your data on vulnerable in-house servers. Or maybe you want to make your clients ping your office and wait impatiently for a call back to get updates on their cases because it makes you seem like you’re busy and important.

If you prefer to hew to the stereotype of a traditional lawyer, practicing above the fray of rapidly changing technology, then by all means continue to store your data on in-house servers that put your data, your clients’ data, and your reputation at more risk every minute.

But if you want to make legal work less painful for you and your clients, or if you want to save money and mitigate threats by storing your data in the most secure location possible, then it’s time for you to migrate your law firm to the cloud.

Here’s a closer look at two of the key benefits you’ll experience when you start taking advantage of the power of cloud computing technology: portability and security.

The cloud makes case information and documents more portable

Lawyers and clients alike expect 24/7 access to their data—and their case files are no exception. But if your law firm’s files are stored on a server, you’ll need to set up a virtual private network (VPN) for secure access, which can be inefficient and painful. You could also email documents to yourself and your clients, but that creates extra work and does not ensure that you’ll be looking at the latest and greatest version of your documents.

With the cloud, attorneys can review case-related documents, exhibits, and client information regardless of where they are—in their office, at home, in the courtroom, or on a beach halfway around the world—and from any device. Given that clients expect to be kept up-to-date on case developments as they happen, it’s important that lawyers have the anywhere, anytime access to information that the cloud affords.

Similarly, clients expect that information will be at their fingertips on demand. Given the ubiquity of cloud-based services like Gmail, Dropbox, Facebook, and Evernote, they’ll be surprised if their lawyers don’t offer them real-time access to case updates through the cloud as well.

The cloud offers better security for your law firm’s data

The core business of your law firm is practicing law on behalf of clients. Though maintaining the security of your clients’ data is a paramount concern as well as an ethical responsibility, cybersecurity isn’t one of your firm’s core competencies. So, unless you have unlimited resources to invest in dedicated 24/7 IT services, it’s probably a better idea to look to the cloud than to internal solutions to meet your security needs.

The only problem is that not all cloud solutions are created equal. Here are some things to look for when you’re choosing a cloud-based platform.

 

  • Multiple layers of round-the-clock security. Make sure the facility has physical barriers to entry, such as biometric scanning and video surveillance, as well as network intrusion protection systems.
  • Data backup and recovery. Your provider should have a backup and recovery plan in the event of a disaster, cyberattack, or other emergency. Check the provider’s certifications, guaranteed uptime statistics, and redundancy plans. Ensure that your data will be stored in multiple locations, protected by battery backup, and fire detection and suppression systems, among other things.
  • Cybersecurity certifications. Ensure that the cloud provider satisfies industry standards, such as ISO/IEC 27001 and SAS-70 Type II, as well as any standards applicable to your industry. For example, you may want to look for compliance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Two-factor authentication: To protect against unauthorized access, no matter where employees and clients are logging into the system, you need more than a basic login that asks for username and password. Additional measures, such as a SMS password, physical token, digital certificate, or the like should be required to grant access.
  • Rights management. The platform should grant access permissions to different types of content by user role: lawyer, staff, contractor, and client.
  • Logs and audit trails. The cloud provider should be able to track every system login and the user’s path throughout the system.
  • Data encryption. Make sure that the provider encrypts data in transit and in storage to further protect it from security risks.

Portability and security: these are two of the reasons we built Litify on one of the world’s most trusted cloud-based platforms: Salesforce. Contact us to learn how moving to the cloud can help take your law firm to the next level.

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