Introducing LitifyGo: A Turnkey Remote Work Solution

More and more law firms are realizing the importance of having a mobile, cloud-based solution—one that allows them to work from home, on the road, and in court as needed. But the COVID-19 pandemic has made cloud-based software a business essential. 

Law firms are currently experiencing an unprecedented and rapid change in day-to-day operations. They need help to support a new remote workforce, and they need it now. LitifyGo, the newest offering from Litify, was built with them in mind. 

Designed to help law firms make the seamless transition from the office to remote working, LitifyGo is a mobile turnkey solution. Fully cloud-based, with the essential features of our practice management platform, LitifyGo enables organizations to operate at their highest potential. Automate your intake process, optimize matter workflows, produce hundreds of analytic reports, and so much more.  

Litify Essentials in One Easy-to-Implement Package

LitifyGo is an out-of-the-box solution that helps law firms unlock the productivity of an at-home workforce. It has all of the key Litify features you need to succeed, in one easy-to-implement package. Your firm will quickly enjoy the benefits of next-generation cloud technology.

CRM: Centralize all contact and party information in one searchable database accessible to all registered users. Collaborate using Chatter, a built-in social network that relates conversations to specific matters.

Intakes: Transform client onboarding with the help of pre-built questionnaires that guide staff to ask the right questions. Case Qualifying Criteria ensure you take on the right clients every time, while our DICE application shows your intakes team who to call and when.

Matter Management: Litify matter plans allow your team to handle each case with the same level of detail and precision. Create transparency around case statuses, tasks, employee workload, and client outcomes through the entire case lifecycle.

Real-Time Analytics: Make data-driven decisions to grow your business with dynamic dashboards and hundreds of pre-built reports. Key tracking metrics make remote working more transparent than ever—know who is doing what and when.

Powered by the Salesforce Cloud

Built on Salesforce.com, LitifyGo makes it simple to transition your in-office workflow into your home work station. Trusted by organizations like American Express and the U.S. Department of Defense, Salesforce offers users unparalleled mobility and security.

Mobility: In addition to accessing LitifyGo from any Internet browser, users can also access their records from Salesforce’s fully native iOS and Android mobile apps.

Security: Salesforce’s two-factor authentication and data encryption protect your sensitive data from hackers. All LitifyGo records are also regularly backed up to multiple physically secure data centers so that if a disaster occurs, your firm will be up and running in no time.

Don’t struggle with the piecemeal effort of trying to operate your law firm on the fly. Unlock your company’s full potential with a ready-to-use platform today.  

Ready To Experience The Benefits of Law Firm Management Software?

Learn how LitifyGo can revolutionize your company’s remote workforce and transform your at-home efficiency—let’s talk.

Tools For A Remote Workforce

The world is shifting, and more business is being done outside the confines of a traditional office. The legal industry has been slow to adopt a work-from-home mentality, but as technology continues to revolutionize business possibilities, companies are faced with decisions on how they operate in both the short-term and long-term. 

Law firms are highly collaborative and depend on multiple departments to efficiently run and carry out casework, which can seem daunting to replicate in a remote work environment. It requires a variety of tools and applications specifically designed for areas such as productivity, marketing, communication, billing, and more. Is your firm equipped to make the jump to a remote workforce when necessary? 

Here’s our list of the top mobile apps and software for lawyers and legal professionals that will change the way you do business today, tomorrow, and forever.

Legal Research & eDiscovery

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For access to tens of thousands of legal terms on the go, there’s nothing better than Black’s Law Dictionary. And, in the internet age, even Black’s has an app.

Price: In-App Purchasing

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Attorneys can now listen to continuing legal education (CLE) programming on their iPad and iPhone.

Price: Free

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Fastcase is the leading next-generation legal research service that puts a comprehensive national law library and powerful searching, sorting, and data visualization tools at your fingertips

Price: Free

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With the Immigration app, users can easily navigate to desired subsections of the INA, CFR, and Practice Manuals with a few clicks.

Price: Free

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LawStack offers free downloads of CFR, USC, State Statutes, and Rules and a paid plan that provides access to state codes and Code of Federal Regulations.

Price: Free for basic version, $9.99 per upgrade

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Legal Dictionary by Farlex enables users to search over 50,000 legal terms, cases, and laws for free.

Price: $0.00 – upgrade to ad free for $0.99

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Conduct legal research on your mobile device with Lexis Advance.

Price: Free

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Oyez provides all the information available on the Oyez website plus the Justia Lawyer Directory & Annotated US Constitution in a conveniently package form for mobile users

Price: Free

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Westlaw, by Thomson Reuters, is the most awarded legal research app.

Price: Free

Billing & Payment

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Helping businesses with their top travel and expense challenges.

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The perfect expense management system for personal and business use. 

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iTimekeep makes it quick and easy for timekeepers to dictate or enter their time as tasks are completed from anywhere, using any device and at any time. The more contemporaneous your time entry, the more accurate your billing, forecasting and revenue generation.

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With the Quickbooks app you can create invoices, manage your expenses and cash flow to view your profit and loss anywhere.

Document Management

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A document solution that works the way you do. Simple to use but smart to the core, Docrio offers easy collaboration capabilities, simple filing, and a simple, elegant user interface.

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This deposition app will free you from ever printing another document exhibit again.

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Office documents snapshot & Smart image doc management High-resolution scan & image editor available. Hand-written annotation & Customizable watermark generation

Price: Basic = Free, Premium = 4.99/month, Business = 6.99/user/month

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Dropbox is the world’s first smart workspace. We bring all your team’s content together while letting you use the tools you love. And we help cut through the clutter, surfacing what matters most.

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GoodReader is an iOS application used to view documents in different formats, including .doc, .pdf, and .xls.

Price: $5.99

Notary & Signatures

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With Notarize, anyone can legally and securely notarize any document in minutes from your iPhone or iPad.

Price: $25 per signature or monthly plans with more options

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Connect with a professional notary on-demand with NotaryCam. 

Price: $25 per signature within US / $79 per signature international

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Easily, track, manage, sign, and send documents.

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Easily electronically sign and send documents with one of the most trusted e-signature companies. 

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Easily sign documents and forms on-the-go.

Price: 3 day free trial, $49.99 annual or $8.99 per month

Marketing

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Buffer is a complete social media management platform that helps business owners and companies manage their social media presence more effectively. Pro=$15/month, Premium=$65/month, Business=$99/month

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Advertise your law firm directly in Google search results through Google Ads. Manage your campaigns through the Google Ads mobile app.

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Keep your clients up-to-date with your firm’s happenings by creating a Facebook page and managing your audience through the Facebook Pages app.

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Advertise your firm directly on Facebook through their mobile application to reach potential clients faster.

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Create an online business listing that can be found directly in Google search results and Google Maps.

Communication

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Message, call, warm transfer, call routing, and call queuing for your team and clients. 

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Track inbound calls using CallRail with full attribution and call analytics.

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Easily record & share, track views, and chat live alongside your video. Free edition offers robust features for screen and video recording.

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Google’s email and calendar service is powered by GSuite, which features document creation, spreadsheets, calendars, and more. 

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More efficient than typing long emails or spending your day in meetings having conversations that don’t need to happen in real-time. Send quick and easy messages using video. 

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Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are. Free to Microsoft Office customers.

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The online collaborative whiteboarding platform to bring teams together, anytime, anywhere. 

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Use the Nextiva app to stay connected when you’re away from your office phone, or replace your desk phone altogether when you utilize voice, video, instant messaging, and presence services from your mobile device.

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Outlook’s email and communication services are powered by Microsoft and also includes a calendar, task manager, contact manager, note taking, journal, and web browsing.

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Message, video call, assign tasks and events, and share files with your team and clients with ease.

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Send text messages from your phone that automatically sync with your CRM.

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Slack is gaining popularity amongst law firms that are embracing cross-departmental communication workflows. It’s where the people you need, the information you share, and the tools you use come together to get things done.

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Enterprise video conferencing with real-time messaging and content sharing.

Salesforce

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Litify is built on top of Salesforce’s platform and offers features and tools specifically for legal professional needs. Use the Salesforce mobile app to access Litify in the cloud.

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For administering your Litify org from your mobile device.

Other

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Automatically collect feedback at any point in the customer journey on any channel (email, web, SMS) using the Net Promoter Score (NPS®) framework.

Price: Free for Ask Nicely Customers

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Basecamp is more than just a project management tool — it’s a better way to work.

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The CalendarRules App enables calculation of events based on a trigger; review actual rule text and calculation logic; email the results or add events to your calendar and assign a matter description.

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A quick guide to making and responding to objections in court.

Price: $2.99

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Take notes anywhere. Find information faster. Share ideas with anyone. Meeting notes, web pages, projects, to-do lists—with Evernote as your note-taking app, nothing falls through the cracks.

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Juryinahurry gives users the ability to make a great impression from the start of jury selection by giving instant visual images that details the type of jurors in the case.

Price: $49.99

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LastPass remembers all your passwords across every device. 

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Get access to people powered data, at scale and in real time. Discover insights and new ideas to drive your business forward.

Price: Free for SurveyMonkey Customers

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Time Master is a convenient time tracker used by law firms of all sizes. 

Price: $9.99

How Will Your Firm Adapt to a 21st Century, Remote Workforce?

Equipping your employees with the proper tools to be effective as ever, no matter where they are located, is essential to a 21st Century law firm. The nature of work is changing in the United States, and it is time for the legal industry to change with it.

Adopting some of these tools into your technology stack is a great start, and Litify’s all in one legal management platform can bring them together in one collaborative workspace for your entire firm. Let’s talk.

ABA Techshow 2020 Roundup

The 34th edition of the ABA’s technology conference set up shop alongside Lake Michigan, in Chicago, Illinois. The four-day event kicked off last Wednesday (Feb. 26), and concluded on Saturday (Feb. 29), with thousands of attendees walking away now in the know of the latest and greatest technology advancements making waves within the legal space. 

Designed to be the intersection for attorneys, legal professionals, and technology, the ABA Techshow seeks to help introduce real-world solutions for attendees. With ways to improve practice efficiency, client experience, and daily life management, conference attendees discover new opportunities to maximize their overall job performance and satisfaction. 

With wide appeal, the ABA Techshow provides informative talks, interactive booths, and more — catching the eye of almost anyone within the legal space. This year’s event was headlined by Google’s Director of Legal Operations, Technology & Strategy, Mary Shen O’Carroll. The keynote speaker’s address centered around the rise of legal operations and how the need for technology innovation is the driving force toward the improvement of legal service.  

Legal Buzz: Case Prediction Software 

One topic that is currently receiving a lot of attention is legal case prediction technology. Litigation analytics was a major topic of conversation at this year’s conference. With the legal industry looking to better qualify cases and predict outcome probability, the calling to shift toward deep analytic software continues to gain widespread momentum. Dubbed as the next transformative change within the legal space, this type of machine learning software opens up new possibilities for every law firm. 

Rooting the idea of a case outcome in a statistical framework will revolutionize how lawyers handle cases. With deep analytics delivering predictive starting points, law firms become equipped with a historically accurate basis for how to approach their cases. Coupled with the expertise of lawyers, outside information, public opinion and trends, final determinations on case outcomes will be better forecasted in the coming years. 

Other Conference Highlights 

Started three years ago, the ABA Techshow unrolled a special event titled “Women of Legal Tech Summit.” The one-day symposium brings women within the legal tech industry together to discuss ideas, issues, and solutions. The networking opportunity aims to close the gender gap within the legal tech world, helping empower women to become prominent voices within the male-dominated sector. 

The trade show also highlighted Resolution 115, urging State Supreme Courts, State Bar Associations, and regulators to look for ways to innovate in the legal space. Purposed to ensure there is greater access to justice, this makes the delivery of legal services more effective in order for more people to be served. The resolution seeks to leverage the collection of data to better enhance the service law firms are able to administer. 

May 1st is Law Day. The ABA uses this day for nationwide public education and celebration of law. This year, Law Day will highlight the 19th Amendment and the indispensable role voting plays in the foundation of an equal democracy. The tech show noted how law firms and attorneys are the torchbearers to the success of civil service education.

This year’s conference sessions covered a variety of topics but largely focused on how technology can improve the lives of employees and unlock greater data significance. Specific discussions included: Lawyer Well-Being, Human Skills, Artificial Intelligence, Litigation, Analytics, and more.

As has become the tradition, the ABA Techshow concluded with the “60 in 60” session. In a brief 60 minutes, conference speakers outlined some of the most exciting, useful tips, sites, apps, devices, and products designed to help improve productive work and home lives for those in the legal space. Some highlights included the “Bracelet of Silence” used to interfere with the reception of listening programs like Alexa and Siri, and goodbits.io, a site designed to quickly create newsletters.

Ready To Experience The Benefits of Law Firm Management Software? 

Litify is the all-in-one law firm management platform that can transform your firm and your client’s experience. See how this platform can revolutionize your company’s efficiency — let’s talk


5 Immediate Benefits to Law Firm Management Software

Law firms succeed based on relationships — both external and internal. With the start of a new decade, law firms are looking for ways they can better cultivate and nurture both new and existing relationships. Investing in law firm management software offers a practice immediate benefits, as well as a long-term solution to several antiquated hurdles that exist within the legal field.

By implementing law firm management software, legal professionals are able to usher in a new generation of productivity and security. In doing so, firms are able to better collaborate with colleagues and communicate with clients, furthering their ability to build successful relationships in-and-out of the industry. The solution that management software provides is spreading to law firms across the country. According to recent surveys by the American Bar Association, technology spend is quickly rising — 48 percent of law firms had increased their budget from the prior year, and as a whole, 53 percent of reporting law firms use management software.

Let’s begin to analyze and deconstruct what makes law firm management software attractive and effective.

The five points we’ll examine include:

  • Improved Company Workflow
  • Stronger Security
  • Centralization of Tools
  • Referral Management
  • Enhanced Client Experiences

1. Improved Company Workflow

One of the biggest impediments facing law firms that do not use management software is a disordered workflow or an altogether lack of one. Standard operating procedures are key contributors to efficiency and consistency. Haphazard workflows limit the capabilities of lawyers and cause growth stagnation within a firm. Document management systems bring a new level of autonomy over a firm’s internal processes.

Litify’s legal management platform empowers law firms to have a say in exactly how their workflows function — from intake to settlement. A custom-built Litify workflow aims to provide firms with:

  • Better Case Management and Tracking
  • Reduced Intake Time
  • Streamlined Processes for Employees
  • Process Automation

2. Stronger Security

Security concerns are healthy. Law firms must be conscious of the sensitive data they are handling on a daily basis. For the protection of themselves and their clients, firms need a 21st-century solution that can handle large amounts of complex data, but also provide end-to-end secure encryption. Litify provides both.

Built on Salesforce, the world’s most trusted and secure cloud-based platform, Litify is engineered to safeguard large quantities of administrative, financial, and personal case information. With nearly 90 percent of Fortune 500 companies using Salesforce, you are assured that your firm’s sensitive information is being protected within the industry’s best form of protection and support.

Litify security measures include:

  • 128 or 256-bit Advanced Encryption Standard (AES)
  • Encryption at Rest and in Transit
  • Dual Redundant Copies Stored in Two Geographically Diverse Locations
  • PCI-DSS L1 Compliance
  • Business Continuity and Disaster Recovery

3. Centralization of Tools

Even if law firms are not currently using management software, they are juggling between several other third-party applications in order to conduct daily business. From Outlook to QuickBooks and more, lawyers and support staff are constantly shuffling through numerous programs as they carry out tasks.

Introducing Litify’s platform at your law firm can immediately provide a simple to use solution. In addition to best-in-class built in features such as document management, intake questionnaires, case management, and expansive analytics and automation, the cloud-based platform integrates seamlessly with your communication, finance, e-signature, and other tools. With the Litify platform, staff is better able to manage cases at a faster rate and at a higher volume with a centralized user interface and integrated environment.

The Litify platform also features fully customizable dashboards and reports to fit the needs of your firm. Now decision-makers are able to identify specific KPIs in quick snapshots, or in deep data-driven research in order to see how the firm is performing. These individualized dashboards and reports allow for around-the-clock understanding of marketing effectiveness, intakes, matters and more.

4. Management of Referrals

Referrals remain a tricky subject for many law firms across the country. Whether a firm’s strategy is to offload cases due to lack of specialization, or onboard more cases in an effort to develop an additional revenue stream — there seems to be confusion in how to do so. However, Litify’s platform has engineered a direct solution for both parties.

The Litify Referral Network (LRN), enables law firms of any size to send and receive case referrals to other firms throughout the country. With hundreds of law firms actively using the LRN, over 1,000 case referrals are exchanged every day.

Using the LRN is beneficial to:

  • Maintain comprehensive records of all referrals in one application
  • Receive and send more referrals
  • Monetize every referral by setting customizable referral agreements
  • Enhance your relationships with partner firms with Litify’s built-in success metrics
  • Receive referrals that are appropriate for your firm

5. Enhanced Client Relations

Not only do law firms see immediate benefits from management software, but so do their clients. Mounting frustration on the client-side is one of the most common barriers that prevent positive experiences between firms and their customers. Whether it be spotty communication, unclear timetables, or unmet expectations, these impediments can quickly be resolved with the help of management software.

Litify is built with client relations as a top priority. The platform gives firms the ability to manage and care for every client in an equal manner. With features like logic-based intake questionnaires, automated appointment/task reminders, client text messaging, e-signature, and more — law firms are able to unlock a new degree of customer satisfaction.

Ready To Experience The Benefits of Law Firm Management Software?

Litify is the all-in-one law firm management platform that can transform your firm and your client’s experience. See how this platform can revolutionize your company’s efficiency — let’s talk.

What’s Ahead for Legal Tech? Experts Share 7 Predictions for 2020

This year, the legal industry only began to scratch the surface of what’s possible when it embraces technology.

Lawyers became more educated about how they should be leveraging technology, while legal software continued to advance, catching up with the tools and resources available in other industries. Next year, we’ll see more lawyers who won’t just be comfortable with exploring new solutions for their firms — they’ll start to actively seek them out.

Litify rounded up legal technology predictions from internal and external subject matter experts to get a better understanding of what lies ahead in 2020.

1. Accelerated adoption of Platform as a Service (PaaS)

—Steve Stockstill, Litify Chief Product Officer

PaaS is essentially an environment that allows companies to develop and manage their own apps in the cloud, without the hassle of having to maintain the infrastructure that comes along with it. Salesforce is an example of a PaaS provider.

Increased PaaS adoption can be evidenced by the growth of legal solutions on the Salesforce.com platform, as well as the emergence of dedicated legal PaaS providers, like Reynen Court.

Investments in legal technology spiked in 2019, reaching a record-breaking $1.2 billion in September.

While it’s true that the legal industry has moved to the cloud at a much slower rate than other industries (only 55% of law firms use the cloud compared to 91% of businesses in general), that will likely change next year, as more and more legal tech solutions come on the scene.

Investments in legal technology spiked in 2019, reaching a record-breaking $1.2 billion in September. And according to a Gartner study, public cloud revenue is predicted to increase overall by 16.5% in 2020.

2. Greater use of blockchain

—Steve Stockstill, Litify Chief Product Officer

In 2019, blockchain use matured significantly within financial services and cybersecurity. But blockchain plays an important role in the legal industry as well.

Last year, the Vermont State Supreme Court added blockchain to its list of permissible forms of evidence in the courtroom. We’ll likely see more states follow suit, particularly since blockchain’s immutable nature makes it a priceless form of evidence. When used to write media metadata, for instance, blockchain can protect against photo and video manipulation.

Blockchain is also being used to write “smart contracts”—digital contracts that feature legal terms and conditions written in code so that the contract can self-execute once terms are met. Once one party delivers a particular service, the contract will automatically charge the other party, without requiring external involvement.

The Global Legal Blockchain Consortium, a group dedicated to developing standards for blockchain use in the legal industry, now lists over 300 participating organizations. In 2020, we’ll likely see legal professionals incorporate blockchain more frequently in their own work, as well as collaborate with and advise other industries to enhance the security and productivity of blockchain overall.

3. State and local courts continue to prioritize case management software

—Chapley Watson, Litify Lead Engineer

Conversations about legal technology predominantly focus on law firms, but court systems must have access to a robust case management software if they are to operate as efficiently as possible. Some local courts are lagging behind in technology to such a devastating degree though that they are lucky to have computers in the building.

Providing court systems with a singular, deployable software package that includes a full document management suite and one-click Pacer lookups could expose a larger audience, like local attorneys, to the benefits of such technology. If this technology integrated with an e-signature platform like Docusign, it would bypass the need for hard copies and cut down on clerical costs. Overall, these improvements in technology could reduce the length of cases, cut down on court costs, and improve overall efficiency.

Effective case management software not only ensures that the courts operate smoothly, it also reduces the chances for errors, which can severely impinge on the court’s ability to deliver justice. In 2016, reports accused Odyssey case management software of allegedly causing unlawful arrests and longer prison sentences.

This year, multiple states like Washington, Vermont, Maryland, Kansas, and Florida rolled out initiatives to update their case management software—a sign that technology will continue to be a priority for state and local courts in 2020.

4. Even more on-premise cybersecurity incidents

—Travis Howe, Litify Chief Information and Security Officer

Law firms that have yet to adopt the cloud will continue to have a much higher risk for suffering a data breach.

Businesses that are on the cloud will suffer 60% fewer security incidents.

Most law firms don’t have the resources and cyber-skills necessary to effectively address security threats on their own. By moving their infrastructure off of an on-premise solution to a cloud service provider, firms can rest assured that their data is physically secure in multiple offsite locations, backed up in case of a disaster, and most likely protected with encryption and multi-factor authentication. Plus, cloud service providers typically put a greater emphasis on security since it is a core tenet of their business model—you’d be hard pressed to find a small firm that makes cybersecurity as much of a priority.

Gartner predicted that businesses that are on the cloud will experience 60% fewer security incidents than those that are using more traditional on-premise solutions. Of the incidents that do happen on the cloud through 2025, they predict that 99% will be due to the customer’s fault—not the fault of the cloud itself.

5. Using data-driven legal marketing to understand the entire client journey

—Dan Shainker, Litify Product Manager

Legal marketing will continue to become more and more data driven in 2020. Generally speaking, the deeper a marketer can understand a customer’s journey through to the point of conversion, the better their ad platforms can use automation to drive efficiency.

Today, most law firms capture information when a customer clicks on a call-to-action, or makes a phone call. The most sophisticated firms take this one step further though by analyzing the customers’ journey through to the point that they sign a retainer. But that is where the legal customer journey generally stops today.

Meaningful litigation data (including settlement amounts, the amount of time to resolution, etc.) is being captured by legal CRM tools, but it isn’t being passed to and ingested by ad platforms in a meaningful way. Successful legal marketers in 2020 will bridge this gap and enable ad platforms to automate their advertising spend in real time based on the full picture of the legal customer journey, from client acquisition to case resolution, to ensure the most valuable leads find their way to the law firm.

6. Continued reliance on A.I. to drive efficiency

—Chrissie Lightfoot, CEO of EntrepreneurLawyer and Robot Lawyer LISA

In Lightfoot’s presentation at LitiQuest NYC, she explained that in the future we’ll see an even greater reliance on A.I. to complete lower-skilled or time consuming legal tasks, particularly legal research and contract review.

An example of this is technology-assisted document review. Tech programs, like Relativity and Everlaw, use natural language processing to scan documents for information related to a lawyer’s query in e-discovery, review contracts for specific clauses, and more.

A study from McKinsey Global Institute found that at least 23 percent of a lawyer’s tasks can be automated with existing technology. Robots won’t be replacing attorneys anytime in the near future, but we will likely see the legal profession delegate more and more lower-level tasks to machines.

7. Leveraging SMS to automate client communications

—Josh Kwartler, Chief Operating Officer of Kwartler Manus

Firms that have yet to embrace SMS as a method of client communication will likely find themselves at a disadvantage in the new year.

A study from Campaign Monitor found that text messages have a 98% open rate. Email? Just 20%. And Americans are texting more than they are talking on the phone: On average, we’re spending 26 minutes per day texting, and only 6 minutes on phone calls.

Adding SMS to more traditional mix of communication can help law firms reach non-responsive clients. It’s also extremely efficient for short updates or questions, requiring less time than playing phone tag. Automating client updates via SMS and email can also help ensure clients are updated throughout the duration of their case, without the firm having to devote a lot of energy and resources.

And there is a significant financial incentive for automating client communications. At LitiQuest NYC, Josh Kwartler, Chief Operating Officer of Kwartler Manus, shared that after his firm leveraged a process builder to automate follow-up communication using a mixture of SMS, phone calls, and letters and they were able to reduce a full-time job to a minimal task.

Want to learn how Litify can transform your law firm in 2020? Schedule a free demo with us today.

4 Ways Law Firms Should Use Tech to Help Clients—And Their Profit Margin

Want to improve client experience? Sign more clients? If your firm isn’t immediately turning to technology as the solution, you’re making a mistake.

In Wolters Kluwer’s recent report, “Future-Ready Lawyer,” the majority of lawyers surveyed (78%) said that greater use of technology will be one of the most significant changes law firms will face in the future.

However, lawyers cited a lack of tech knowledge and organizational resistance as common barriers to implementing new technology.

If law firms want to remain competitive, adopting new technology is an inevitability. But the multitude of available software programs and digital tools can seem overwhelming, and in some cases, something to fight against. It shouldn’t be.

Here are four ways technology can accelerate your law firm’s growth, and improve client experience.

1. Generate More Leads: Reach People Where and When They’re Looking for You

Today, consumers expect instantaneous information and communication, and with online legal services like LegalZoom and Rocket Lawyer, they expect it from their law firms, too.

Let’s start with how potential clients find your firm. By 2020, it’s predicted that consumers will spend more time online than watching TV. While most law firms know the importance of maintaining a strong digital presence by having a website and social media profiles, if you want to differentiate your law firm, you must do more.

Gone are the days when individuals just had marketing copy to judge a law firm by. Potential clients are looking at reviews on Google, Facebook, Yelp and more to help them decide which firm to approach. Verify that these platforms have all of your information (like operating hours, a link to your website, and photos), respond to negative comments, and proactively ask for feedback. It’s an easy way to set yourself apart from the competition, and extends your reach without having to necessarily spend more money.

For plaintiff’s attorneys who are looking for clients that fit very specific case criteria, digital advertising also offers a more precise way of targeting your audience than traditional forms of marketing.

Using advanced algorithms on websites like Facebook and Google, you can target individuals in particular geographic areas by basic demographics (age, gender, race) as well interests and previous online behaviors. This includes people who previously visited your website, or searched for terms like “bleeding Xarelto” that suggest they may qualify for one of your lawsuits. Now you can reach them at the exact moment they’re looking for answers.

2. Sign New Clients Faster: From Intakes Questionnaires to Retainers

Digital tools don’t just help you reach more people, they also allow you to sign clients more efficiently.

Dynamic online questionnaires, customized by practice area and case type, can guide your intakes team to ensure they obtain the right information to determine whether or not someone has a claim.

But individuals no longer have to necessarily wait for a call center to open to see if they qualify for a lawsuit. They can complete  online forms, powered by artificial intelligence, which will evaluate their potential claim for you. HurricaneLawyer.com, for example, collects information on visitors’ property damage and insurance policies to assess if they have a claim before the individual picks up the phone.

Once it’s clear an individual has a case, e-signature software, like DocuSign, allow your firm to easily send and receive retainers online. Now clients can sign up for a lawsuit anytime and from anywhere, without having to talk directly to someone or print and mail agreements.

By maximizing these technologies, law firms will differentiate themselves from firms who aren’t offering the same fast, client-friendly experience. It’s a win for your clients, and a win for your firm.

3. Reduce Operational Inefficiencies: Leverage Automation and Dashboards

For most businesses, their most expensive—yet valuable—assets are their employees. A staff that can produce higher quality work in less time than competitors often translates to higher profits.

But if an employer doesn’t provide the right tools, a well-trained and hardworking team can still be seriously inefficient.

Due to the amount of regulatory compliance mandated by the legal profession, lawyers spend a lot of time managing administrative tasks rather than executing the valuable and specialized skills that they are trained to do.

Paying highly educated and experienced people to perform rote tasks is a waste of their time, and your money.

By implementing practice management software that automates processes–like pre-populated tasks, reminders, and deadlines for matters–not only does it save attorneys time and money, but it also decreases errors.

Using a program like Litify also enables firms to gain a more accurate understanding of firm productivity. Dynamic dashboards can help you identify your most efficient intake agents, and see which attorneys are obtaining the most in fees. Conversely, they can also see where employees are struggling and which areas of the business need greater attention and training.

4. Protect Your Data: Move to the Cloud

Protecting sensitive information is a necessity today. Older hardware and infrastructure can leave companies more susceptible to cyber attacks, data theft, and fraud.

More and more law firms are choosing to host files on cloud service providers, which allow more than one attorney to work on a case at once, without affecting security. Having your data in the cloud also gives you the ability to securely access your data from anywhere at any time.

What’s more, a cloud-based platform like Salesforce provides users with greater data protection than a small, internal IT team could offer. The most reputable cloud service providers offer security measures such as two-factor authentication, data backup and recovery, and 24/7 surveillance, all while meeting the highest cybersecurity standards. It’s a convenient and more secure method to accessing and protecting your data–and your clients’ personal records.

What are you waiting for?

If you’re no longer content to wait on the sidelines of innovation, it’s time to learn about how Litify can transform your law firm. The platform offers all of the latest technological advantages one on single platform: real-time accessibility, resource management and efficiency, and security advantages. Talk with us today to learn more.